Compare · Spreadsheet
The spreadsheet works until high season arrives.
A tab per restaurant, a WhatsApp group per seating and a concierge working out prices from memory. It works with two restaurants and eighty rooms; it stops working on the first full Saturday.
No per-cover fee. Fourteen days to try it with your own data.
Against the spreadsheet and the WhatsApp group
| What happens | Spreadsheet + WhatsApp | Mesatto |
|---|---|---|
| Covers per seating | Overbooked without anyone noticing | Blocked automatically, with audited overrides |
| Price by guest tier | The concierge works it out | Comes from the hotel's rule |
| No-shows | Nobody counts them | By seating, by channel, by hotel |
| Schedule changes | A message to the group | Seatings, closures and opening days per restaurant |
| A guest wants to book | Calls or walks down to the lobby | Guest web with room and surname |
| Who did what | Lost | Full activity trail with IP and user |
Migration
From the spreadsheet to Mesatto in an afternoon.
Nothing to import: new reservations go into the system and the old ones run out in the sheet.
- 01
Create the organization
Name, hotel, time zone and currency. One minute.
- 02
Load restaurants and seatings
Each restaurant with its seatings, covers and, if it wants, tables by type. What's in the sheet's header today.
- 03
Define the tiers and their rules
What Club includes, what Standard pays, how many visits per stay. What's in the concierge's memory today.
- 04
Invite the team
Concierge and hosts come in by email with their role. That evening the host is already marking arrivals on the tablet.
Frequently asked questions
- Do I have to import the old reservations?
- No. New reservations go into Mesatto and the ones already in the sheet are served from there until they run out.
- How much does it cost?
- Per active restaurant per month, with no per-cover fee. Fourteen-day trial, no card.
- What if my team isn't technical?
- The concierge and the host use single-purpose screens. The setup is done by one person in an afternoon.
- Can I export my data?
- Yes, whenever you want. The data belongs to your organization.